Returns & Exchanges

Due to the perishable nature of our freshly baked muffins, we do not accept physical returns; however, we are committed to ensuring your satisfaction if your order arrives damaged or incorrect. Please contact our support team within 24 hours of delivery to initiate a claim for a refund or replacement.

1

Document the Issue

Take clear photos of the packaging and the muffins to show any damage or quality concerns immediately upon arrival.

2

Contact Support

Email our team at [email protected] with your order number and the photos you captured.

3

Quality Review

Our bakery experts will review your claim within 48 hours to determine if a refund or a fresh replacement batch is appropriate.

4

Resolution

Once approved, we will process your refund to the original payment method or ship out your new muffins at no additional cost.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing